We are a ServiceNow delivery engine, purpose-built for execution at scale.

@ M2M Intellinnov

M2M Intellinnov is a specialized ServiceNow delivery and engineering center supporting partners and enterprises on complex, regulated, and large-scale programs.

We focus exclusively on execution—helping organizations deliver ServiceNow faster, safer, and with predictable quality, especially when internal capacity, timelines, or complexity become constraints.

Our mission is simple

Reduce delivery risk, accelerate outcomes, and enable scale.

Client Satisfaction is our priority

Expert in All Transformation Domains

Expert in All Transformation Domains

What We Do

We operate as an execution arm within the ServiceNow ecosystem, supporting:

  • Enterprise and government platform owners
  • ServiceNow Sales teams
  • Global System Integrators (GSIs)
  • Regional and local prime partners
Our teams deliver end-to-end ServiceNow implementation and engineering services, including:
  • ITSM, ITOM, CSM, and HRSD implementations
  • Complex workflow orchestration and automation
  • Scripted REST APIs and system integrations
  • Service Catalog and Service Portal customization
  • Customer Service Portal and Workspace work
  • Data model extension and schema evolution
  • Performance-ready design and stabilization
  • Production support, defect remediation, and rescue operations
We are often engaged when:
  • Projects must start fast
  • Delivery capacity is limited
  • Workflows are non-standard or highly customized
  • Programs are delayed or at risk
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What Makes Us Different

Engineering depth
Strong capabilities in integrations, APIs, data models, and complex workflows.
Execution at scale
Proven experience delivering ServiceNow in government and regulated environments.
Delivery-only focus
We do not resell licenses and do not compete with primes or GSIs.
Ecosystem-first mindset
We exist to strengthen the ServiceNow ecosystem—not fragment it.
Nearshore efficiency with enterprise rigor
Cost-effective delivery without compromising quality, security, or control.
Predictable delivery under pressure
We specialize in high-risk, time-constrained, and complex program

Expertise You Can Trust

M2M Intellinnov is powered by a team of dedicated professionals who are experts in their fields. Our team’s extensive knowledge and experience in ServiceNow solutions ensure that we deliver high-quality, customized services that meet your unique business needs. Meet the talented individuals who make it all possible.

Tapaswini M.

11+ years of experience, skilled in managing teams and guiding Agile projects. Proficient in Agile and Scrum methods, with strong technical knowledge. Strong business analysis skills

Zakarya L.

Extensive experience as a Project Manager from Adobe, ACloudGuru, and M2M INTELLINNOV. My focus is on leveraging ServiceNow solutions to optimize business processes and drive efficiency

Bathabile A

ServiceNow Expert with over 5 years of experience and 50+ successful projects. Specializing in complex ServiceNow solutions ITSM | ITOM | CSM

Nabil O.

12+ years of experience in IT and Project Management. Background includes system and platform administration, infrastructure oversight, and comprehensive technical support

Meet All the Team

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